--- title: 7 Questions You Should Be Asking Your IT Provider Every Quarter (But Probably Aren’t) description: Quarterly IT check-ins are crucial for business protection and productivity. Discover seven key questions to ask your IT provider to ensure your tech setup is secure and efficient. --- [Securafy | Knowledge Hub ](https://blog.securafy.com) # [7 Questions You Should Be Asking Your IT Provider Every Quarter (But Probably Aren’t)](https://blog.securafy.com/7-questions-you-should-be-asking-your-it-provider-every-quarter-but-probably-arent) Written by [Rodney Hall](https://blog.securafy.com/author/rodney-hall) | Jun 15, 2025 2:30:00 PM If you’re only talking to your IT provider when you renew your contract, you’re doing it wrong. Technology isn’t a “set it and forget it” part of your business. It’s constantly evolving, and so are the threats that come with it. That’s why quarterly IT check-ins are nonnegotiable if you want your business to stay protected, productive and competitive. But here’s the thing: **Most business owners don’t know what to ask.** So today, we’re giving you a cheat sheet. These are the questions your IT provider should be ready to answer every single quarter – no tech-speak, no vague promises, just straight answers that keep your business running smoothly. ### **1. Are There Any Vulnerabilities We Need To Address Right Now?** This isn’t just about checking boxes. You need to know: - Is our antivirus up-to-date? - Are there unpatched systems? - Have we had any near misses or red flags lately? You’re not being paranoid – you’re being prepared. ### **2. What’s The Status Of Our Backups? And Have You Tested Them Lately?** Backups are like seat belts: You don’t think about them until you really, really need them. Ask: - When was the last time you tested a full restore? - Are we using the right backup strategy? Off-site? Cloud? Hybrid? - Are we backing up the right things? - Is everything being backed up *and *stored securely? You’d be shocked how many businesses *think* they’re backed up…until they’re not. ### **3. Are All Employees Following Security Best Practices?** It only takes **one** team member clicking the wrong link to bring the whole network down. Ask: - Have there been any unusual logins or risky behavior? - Do we need another round of phishing training? - Are employees using multifactor authentication? Bonus points if your IT provider brings this up before you ask. That’s how you know they’re watching. ### **4. How Has Our Network Performance Been? Anything Slowing Us Down?** Slow systems = slow teams = lost productivity (and money). Ask: - Are there any recurring performance issues? - Are we outgrowing our hardware or software? - Is there anything we can optimize to speed things up? Even small tweaks can make a big difference. ### **5. Are We Still Compliant With [HIPAA, PCI-DSS, GDPR, etc.]?** Regulations change. So do the rules about how you store and protect data. Ask: - Are we meeting the standards for our industry? - Have any requirements changed? - Do we need to update policies, software or training? Fines for noncompliance aren’t cheap. Stay ahead of them. ### **6. What Should We Be Budgeting For Next Quarter?** Good IT is proactive. Ask: - Are there any software licenses expiring? - Any equipment nearing the end of its life? - Any upcoming projects we should be planning for? This helps you avoid surprise expenses and plan like a pro. ### **7. What Trends In IT Or Cybersecurity Are We Behind On That Are Making Us Slower Or More Vulnerable?** Technology doesn’t stand still – and neither do cybercriminals. Ask your IT provider: - Are there new tools or best practices we’re not using yet? - Are we lagging behind in any security protocols or performance benchmarks? - What are other businesses our size doing that we’re not? - Are there any rising threats that we need to be more cautious of? Falling behind on emerging trends doesn’t just slow you down – it leaves you exposed. A great IT partner will keep you ahead of the curve, not playing catch-up. **You AREN’T Having These Conversations? Red Flag ** If your IT provider doesn’t have clear answers to these questions – or worse, if they aren’t offering to meet with you quarterly in the first place – you might not be getting the support you need. Technology changes fast. Cyberthreats move faster. **You need someone who’s not just reacting when something breaks but actively working to prevent the break in the first place.** We offer FREE Security Assessments to help business owners like you get a clear view of their tech setup – what’s working, what’s not and how to fix it before it turns into a problem. [View full post](https://blog.securafy.com/7-questions-you-should-be-asking-your-it-provider-every-quarter-but-probably-arent) ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Rodney Hall" }, "dateModified" : "2025-06-15T14:30:00.493Z", "datePublished" : "2025-06-15T14:30:00Z", "headline" : "7 Questions You Should Be Asking Your IT Provider Every Quarter (But Probably Aren’t)", "image" : { "@type" : "ImageObject", "height" : 1024, "url" : "https://46124718.fs1.hubspotusercontent-na1.net/hubfs/46124718/AI-Generated%20Media/Images/7%20Questions%20You%20Should%20Be%20Asking%20Your%20IT%20Provider%20Every%20Quarter%20But%20Probably%20Arent.jpeg", "width" : 1024 }, "mainEntityOfPage" : "https://blog.securafy.com/7-questions-you-should-be-asking-your-it-provider-every-quarter-but-probably-arent", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "height" : 60, "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png", "width" : 60 }, "name" : "Knowledge Hub" } } ```